Privacy Policy

This website is operated by Level5 Innovation Labs Private Limited ("we", "us"). This policy explains how we handle personal data under the Digital Personal Data Protection Act, 2023 (India).

What we collect

When you use the enquiry form we collect your name, email address, company name (optional) and the message you write. We do not run advertising or analytics cookies on this website.

Why we use it

Only to read and respond to your enquiry and to discuss a possible engagement. We do not sell your data or use it for unrelated marketing. We process it on the basis of the consent you give by ticking the box on the form.

Who handles it

Your enquiry is delivered to us by an email service provider (Resend) and the website is hosted by a hosting provider. They process data only to provide those services.

How long we keep it

We keep enquiries only as long as needed to respond and to keep a record of the discussion, and delete them when they are no longer needed.

Your rights

You may ask us to confirm what data we hold about you, correct or erase it, or withdraw your consent at any time by emailing hello@level5innovation.com. Withdrawing consent does not affect earlier lawful use.

Grievances

For queries or complaints about your data, contact at hello@level5innovation.com. If we do not resolve your concern, you may approach the Data Protection Board of India.

Changes

We may update this policy and will change the date above when we do.